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Customer Service
Statement Options
E-mail Statements: billing statements sent directly to your e-mail eight days prior to the service start date.
Paper Statements: billing statements sent through US Mail eight days prior to the services start date. This service is $1.00 extra per statement period.
Auto Debit: your bank account or credit card can be billed directly on the start date of each service period. An e-mail confirmation is sent when the transaction is complete.
Payment Options
Cash: we have offices located in both downtown Peoria and Bloomington.
Check: please mail payment to:
PO Box 3726
Bloomington, IL 61702
Charge: auto debit is processed on the service start date.
Self-Care
Website: https://secure.a5.com
Support
Technical: support@a5.com 1-800-210-1618
Billing: billing@a5.com (309) 820-7498
Sales: sales@a5.com (309) 999-2700
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