|

|

|


Services » SimpleView
Benefits
SimpleVIEW is an offsite monitoring and early
detection service which can alert your IT team
when an issue may be at hand, or better, before a
system outage occurs.
The service continues to monitor from our Data
Center regardless of the availability of your
systems. This prevents the loss of touch with your
systems if an issue occurs that takes down part of
your infrastructure.
With three levels of service you can be assured
that your systems are being watched and that we
can help you prevent major outages.
Service Levels
SimpleVIEW
- Automated monitoring
- Customer alerts
- Monthly reporting for trend analysis
SimpleVIEW Plus
- Automated monitoring
- A5.com engineers review and respond to alerts
- Monthly reporting for trend analysis
SimpleVIEW Onsite
- Monthly physical “health check” of the monitored devices
- General physical review of the infrastructure area
| Windows Services | # | # | |
System Performance (Disk Space, CPU, Process and Memory Utilization) | # | # | |
| Basic UP/DOWN | # | # | |
Port Availability (FTP, DNS, HTTP) | # | # | |
| Basic Backup Status* | | # | |
| Alerts Sent to Client | # | # | |
| Alerts Sent to and Reviewed by A5.com | | # | |
Custom Services* (SNMP MIB, WMI based) | | # | |
| Network Connectivity (UP/DOWN, TTL) | # | # | |
Port Availability (FTP, DNS, HTTP) | # | # | |
| Out of Band Notification | # | # | |
| Antivirus Activity | # | # | |
| Firewalls | # | # | |
| Intrusion Detection** | # | # | |
| Microsoft Exchange Message Store | # | # | |
| SMTP Connectivity | # | # | |
Advanced Backup Status (test restore) | | | # |
| Onsite Physical Inspection | | | # |
| Onsite Review & Recommendations | | | # |
Inquire Today!

|