Responses
A5 Accelerator
Basics:
1.Will
A5 Accelerator speed up everything I do on the web?
A5 Accelerator accelerates certain text and graphics
on web pages. With A5 Accelerator you will notice a significantly faster
experience when you visit web sites, read your e-mail on the Web,
and perform many other Web-based activities. A5 Accelerator will not currently
accelerate file downloads such as music files, streaming media or
non-web-based email programs such as Outlook Express.
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2.How
fast is A5 Accelerator?
The exact amount of acceleration can vary but with
A5 Accelerator you will notice a significantly faster experience
when you visit web sites, read your email on the web, and perform
many other web-based activities.
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Download
and Installation Help:
1.
Where can I download the A5 Accelerator installer?
Once you have completed the sign-up process, you will be receive an email
specifying a location to download the A5 Accelerator
installer. Click sign-up to proceed
or contact us at (800-952-7525)
for further assistance.
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2.
I downloaded the A5 Accelerator installer but now I can't find it on my
computer. Where is it?
Use the Windows Find tool located in the Start Menu to search for
the file "a5accel.exe" (without
quotes).
If you still can't find it, contact us (800-952-7525)
to re-download it and ensure that you save the file to your Desktop.
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3.
Does A5 Accelerator work on Macintosh or Linux operating systems?
Currently A5 Accelerator only works on Windows OS: Windows 98, ME, 2000,
XP.
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4.
I'm having difficulty installing A5 Accelerator. Where can I get additional
assistance?
If you are still experiencing problems installing, contact us (800-952-7525) for further
assistance.
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Using
A5 Accelerator:
1.How
do I start A5 Accelerator?
A5 Accelerator is launched automatically every time Windows starts. You
do not have to launch it manually. The A5 Accelerator icon appears in the
Windows system tray to show that it is operating in the background.
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2.How
do I change the image quality setting for a particular image?
Right-clicking on an image within Internet Explorer and selecting
"Show Original Image" allows you to view the original
image.
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3.How
do I change the image quality setting for all images?
Right-click on the A5 Accelerator taskbar icon
and select "Settings". Select the "Image Quality"
tab. Adjust the slider bar to the desired image quality setting.
Press OK to save the changes.
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Using
Other Web Browsers:
1.Can
I use A5 Accelerator with Netscape Navigator?
Start Netscape Navigator and browse as you normally would.
A5 Accelerator is launched automatically every time Windows starts.
It operates in the background to accelerate your web connection.
No user intervention is required.
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2.Can
I use A5 Accelerator with other browsers such as Opera or Mozilla?
Yes. A5 Accelerator works with any web browser
that allows you to specify an HTTP proxy. You must set the HTTP
proxy host to be "localhost" and the port number to be
"5500" (without quotes). Consult your browser's documentation
for additional information.
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Product
Details:
1.How
do I use Internet Explorer with A5 Accelerator?
Start Internet Explorer and browse as you normally would.
A5 Accelerator is launched automatically every time Windows starts.
It operates in the background to accelerate your web connection.
No user intervention is required.
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3.Where
do I go if I have problems with A5 Accelerator?
1. Troubleshooting section.
2. Email support@a5.com.
3. Call us at 800-952-7525.
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4.
Does A5 Accelerator speedup email?
A5 Accelerator speeds up both SMTP (sending) and POP3 (receiving) email.
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5.Does
A5 Accelerator speedup my secure (HTTPS) transactions such as my web-banking?
A5 Accelerator does not accelerate secure transactions.
Secure web sites will continue to work by bypassing the acceleration
component.
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6.What
operating systems or platforms can A5 Accelerator be installed on?
A5 Accelerator can be installed on any of the
following operating systems:
1. Windows 95b w/ Winsock2
2. Windows 98
3. Windows 98SE
4. Windows Millennium Edition (Windows ME)
5. Windows NT 4.0
6. Windows 2000
7. Windows XP
A5 Accelerator works best with Internet Explorer
4.0 and Netscape 4.0 or any later version of either browser (Internet
Explorer 5.0 is recommended).
Newer versions of Internet Explorer are available free of charge
through Microsoft.
Note for Windows 95 users: Currently, Microsoft does not permit
Windows 95 users to install Internet Explorer 6 or greater; however,
Internet Explorer 5.5 is available.
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7.What
system requirements are necessary to use A5 Accelerator?
The recommended system requirements are a Pentium 200MHz
with 64MB of RAM and at least 5 MB of hard-disk space.
Regardless, A5 Accelerator will work within your
current system configuration to provide you with the best content
acceleration.
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Known
Issues:
1.Why
does my downstream "Bandwidth Savings Ratio" appear to
go below 1.0?
Accelerating your bandwidth channel incurs a small amount of transmission
overhead. In most cases, this overhead is negligible when compared
to the actual bandwidth savings provided by A5 Accelerator.
However,
strange interactions between Internet Explorer and certain plugins
(such as the old versions of the Adobe Acrobat Reader plugin) may
cause documents to be unnecessarily downloaded twice. It is important
to note that this type of behavior occurs regardless of whether
A5 Accelerator is used. A5 Accelerator is merely showing
the download statistics in these situations.
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2.Why
do some Java-applets (such as certain games on www.pogo.com) not
work?
Older versions of the Java Runtime Environment (JRE) cannot display
certain image types (such as 'PNG'). To fix this problem, simply
set your image slider to the maximum quality level or upgrade to
the newest JRE.
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